Privacy Policy and Terms and Conditions

Privacy Policy

Effective Date: 6/1/2024

Last Updated: 6/16/2025

NeuPath Mind Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your health information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Information We Collect

We may collect the following types of information:

· Personally Identifiable Information (PII): Such as your name, email address, phone number, and other contact details you provide to us.

· Protected Health Information (PHI): Information you submit about your mental or physical health, symptoms, diagnosis, or treatment.

· Technical Information: Information about how you interact with our website, including browser type, device ID, IP address, and usage data collected via cookies or analytics tools.

2. How We Use Your Information

We may use the information we collect to:

· Provide mental health services and respond to inquiries

· Schedule appointments and communicate with you

· Process billing and insurance claims

· Comply with legal and regulatory obligations

· Improve the performance and content of our website

We will only use or disclose your PHI as permitted or required by HIPAA and applicable law.

3. Disclosure of Information

We do not sell or rent your personal or health information. We may disclose your PHI:

· To healthcare providers involved in your treatment

· To your insurance provider for claims processing

· To third-party service providers under HIPAA-compliant agreements

· As required by law (e.g., for public health or legal proceedings)

· With your explicit written authorization for purposes not described above

4. Your HIPAA Rights

As a patient, you have the right to:

· Access your health records in paper or electronic form

· Request corrections to any inaccurate or incomplete health information

· Request restrictions on how your PHI is used or shared

· Request confidential communications in specific formats or locations

· Receive an accounting of certain disclosures of your PHI

· Receive a copy of this Privacy Policy

· File a complaint if you believe your rights have been violated

To exercise any of these rights, please contact our Privacy Officer listed below.

5. Our Legal Duties

We are a covered entity under HIPAA and are legally required to:

· Maintain the privacy and security of your protected health information

· Provide this notice to explain our legal duties and privacy practices

· Notify you promptly if a breach occurs that may compromise your PHI

· Abide by the terms of this policy, unless updated with proper notice

We reserve the right to change our privacy practices. Any updates will be reflected on this page with a revised effective date.

6. Data Security

We take data protection seriously and implement safeguards including:

· SSL encryption on web submissions

· HIPAA-compliant electronic health record systems

· Limited access to health data and ongoing staff training

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Cookies and Tracking Technologies

We may use cookies or similar technologies to understand website usage and improve functionality. These do not collect personal or health-identifiable data.

9. Contact Us

If you have any questions, concerns, or wish to file a complaint, please contact:

Privacy Officer

Jeff Michaud

1874 Dr. Andres Way, Ste. 127, Delray Beach, FL 33445

561-847-3662

neupath@neupathmind.com

You may also file a complaint with the U.S. Department of Health & Human Services at https://www.hhs.gov/hipaa. We will not retaliate against you for filing a complaint.